Shipping policy

Delivery Information

At Niños Y Niñas, we take great care in preparing and dispatching your orders, ensuring your little ones' beautiful new outfits reach you as quickly and safely as possible.

Order Processing

All orders are processed within 1–2 business days of payment confirmation, provided the items are in stock and the order has been paid in full.

Orders placed on weekends or UK public holidays will be processed from the next working day.

Please note that delivery estimates are calculated from dispatch, rather than the date your order is placed.

United Kingdom

We deliver throughout the United Kingdom using Royal Mail's tracked and signed-for services, giving you peace of mind from dispatch to delivery.

Delivery Service Cost Estimated Delivery
Royal Mail Tracked 48 – Signed For £4.95 2–3 business days
Royal Mail Tracked 24 – Signed For £7.00 1–2 business days

All UK orders are dispatched with tracking information, allowing you to follow your parcel's journey.

Delivery estimates are provided by Royal Mail and are not guaranteed. Delays may occasionally occur during particularly busy periods.

European Union & European Deliveries

Online checkout for European Union destinations is currently unavailable.

However, we understand that our beautiful Spanish and European childrenswear is loved by customers across Europe, and we are happy to consider international delivery enquiries on an individual basis.

If you would like to place an order for delivery to a European destination, please contact us by email, Instagram or WhatsApp with the items you are interested in and your delivery country.

We will be happy to review your request and, where delivery can be arranged, provide details of shipping costs, estimated delivery times and any applicable conditions before your order is confirmed.

Please note: International delivery requests are subject to availability, shipping arrangements and applicable consumer regulations. Contacting us does not guarantee that an order can be accepted.

Any applicable customs duties, import VAT or local taxes are the responsibility of the recipient unless otherwise agreed.

Rest of World

We currently offer direct online checkout and international delivery to the following destinations:

Australia, Kuwait, Mexico, Saudi Arabia, United Arab Emirates and United States.

Shipping charges are calculated according to your order value:

Order Value Shipping Cost Estimated Delivery
£0.00–£49.99 £16.95 7–10 business days
£50.00–£99.99 £22.95 7–10 business days
£100.00–£249.99 £29.95 7–10 business days
£250.00 and over £34.95 7–10 business days

International orders are dispatched using tracked delivery services wherever available.

International delivery times are estimates and may vary depending on the destination, local postal services and customs clearance.

Customs & Import Charges

International orders may be subject to customs duties, import VAT, handling fees or other local charges upon arrival in the destination country.

These charges are not included in our product prices or standard delivery charges and are the responsibility of the recipient unless otherwise stated.

We recommend checking your country's import requirements before placing an order.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

You can use this information to follow your parcel's progress through the Royal Mail website or the relevant international carrier's tracking service.

If you have not received your dispatch confirmation within 3 business days of placing and fully paying for an in-stock order, please contact us at sales@ninosyninas.com.

Delivery Delays

While we always aim to dispatch orders promptly, occasional delays may occur due to circumstances outside our control, including postal disruption, adverse weather conditions or international customs procedures.

If you experience a problem with your delivery, please get in touch so we can assist you.

Need Help?

Whether you have a question about delivery, need assistance tracking your parcel or would like to enquire about shipping to a destination not currently available at checkout, we're always happy to help.

Email: sales@ninosyninas.com

You can also contact us through Instagram or WhatsApp.

Thank you for shopping with Niños Y Niñas. We truly appreciate your support and look forward to sending something special for your little ones.